How to install a mobile bank?

The presence of Sberbank's Mobile Bank allows you to control deposits, the state of accounts on cards, loans and make banking transactions on them at any time. This is very convenient, because it greatly simplifies the system of working with Sberbank and allows you to conduct transactions in online mode. When you connect this service you will have to pay a monthly fee, although there is an "economy" tariff, but in general this approach is fully justified. Especially if you often have to perform banking operations at different times of the day. In this article we will look at how to install a mobile bank on the phone.

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Account management options via phone

A mobile bank is a service service connected to a phone owned by a holder of a bank card. With this option, it is possible to perform certain banking operations and monitor the movement of cash. If there is a plastic card issued by the bank, each client of the Savings Bank can connect and SMS-service.

The customer of the bank can take advantage of the following possibilities:

• , when making a payment by a card, receive SMS notifications of the written-off funds from the account;
• receive SMS messages about the amounts of cash receipts;
• have access to a history of perfect banking operations;
• request passwords for transactions in Sberbank Online;
• transfer funds between their bank cards;
• at any time request the balance of funds on the balance of the card account;
• perform a loan repayment operation;
• to contribute money to the balance of both own and another's telephone device;
• transfer funds to a bank card of other holders of the Savings Bank card;
• to carry out operations under the "Thank you" program;
• on the list provided by Sberbank to pay for the company's services;
• to operate and control automatic periodic payments;
• if necessary - commit service locks and cards.

Important! The presence of the Mobile Bank, in addition to the functional capabilities of banking operations, is able to protect the client from the actions of intruders and fraudsters. This service is able to timely deliver information on the flow of funds not committed by the client. Also at any time there is the possibility of self-blocking this product.

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Selection of the tariff plan

To date, there are two packages for a mobile bank: "Full" and free "Economy".To make the right choice, you need to learn more about the differences of these packages before installing the mobile bank.

The complete package includes such functionality:

• after performing operations with cash flow the client receives an SMS message about the size of the operation and balance status at the moment;
• it is possible to update the balance of cash at any time;
• when sending a request, it is possible to obtain information about the history of the latest transactions conducted with the card account.

Important! The operation of these operations is an important service, as it helps to control the account and prevent fraud. Therefore it is very convenient to request some of them in the Economical package. Only these operations are already a paid service.

In the Economy package, the features are limited, but the following options are available:

• Card lock.
• You can block and activate the Mobile Bank, as well as switch to another package.
• Receiving data on the amount of the credit limit on a bank card.
• You can recharge your phone account.
• Transfer of funds to other accounts

Important! If the choice of a tariff package does not match your views, you can transfer to another package. It is quite easy to do this. To do this, send an SMS message with the command word, which corresponds to the name of the package, and dial the last digits of the card number.

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How to install a mobile bank?

How to make a mobile bank? Install this service from Sberbank is very simple. There are several ways for this. You can activate this service through:

• online service;
• branch of the bank;
• hot line;
• ATM or terminal.

Connection via the Internet

If you did not activate this service when registering a bank card, you can connect the Mobile Bank via the Internet online. In this case, you need to use the password and ID, which are requested in the phone mode or they can be obtained at any ATM branch.

When opening the main page of the service, all accounts and work products of the client are viewed. Almost all actions are duplicated and there is a possibility of their implementation in the sections of the "Main Menu", which is located in the header. You can also go to the "Personal section" on the left.

Important! As soon as you enter the Online Savings Bank, a window appears with a proposal to activate the Mobile Bank. If at the moment such a service is not needed, then you can click on "Connect later".After some time, such a proposal is repeated again.

How to install a mobile bank on the phone via the Internet:

1. We go to the Personal Menu.
2. We select the section Mobile Bank.
3. Click "Connection details" - "Connect".
4. At fulfillment of the given actions we pass in a window of adjustment of parameters.
5. To connect the Mobile Bank option via the Internet, you need to fill in the following fields:
   • Choose the package: Economy or Full.
   • Telephone number. In the automatic mode, the field entered in the field is the number that was specified by the client at the time of signing the contract. If for some reason the phone is lost and the service will be connected to another number, then in the Contact Center or in the branch of the Savings Bank you need to change your details.
   • Card number. Choose from the list of your cards the one that will be activated.
6. Click "Confirm".

Important! When all parameters are filled, the "Confirmation" section opens. Here is a detailed overview of the selected products and packages, which are properly checked for relevance.

The client has several options, which are determined by the corresponding button:

• "Confirm".If the data is correctly entered, the "Confirm by SMS" button is pressed. After some time, the client receives a password for the specified phone number - it must be entered into the empty box of the opened window, and then click on the "Confirm" button.
• "Back".This button allows you to return to the previous menu if you want to change the service pack or if an error is found in the card number or details.
• "Connect later".If desired, you can cancel the activation by using this button.

After completing the configuration procedure, the client is automatically transferred to the "View application" section. Here all the information that informs about the acceptance of the application for consideration by Sberbank is concentrated. Within three working days, as a rule, there is a reaction of bank employees to the accepted application. All this time there is an opportunity to track the status of the application in the "Personal Account".After agreement, a corresponding mark appears. If the question is positively solved, no additional operations are necessary. From this moment you are provided with all the features of the service.

Important! This method is very convenient, since it is possible to activate this service at home without visiting the Sberbank office. It is suitable only for customers of Sberbank Online, which are part of the general online banking system from Sberbank.

Connection through the branch of the Savings Bank

When issuing a bank card, employees of Sberbank's branches offer all clients to activate the Mobile Bank service. If for some reason you have not enabled this option, you can always visit the Sberbank branch and connect it.

To do this, you need to provide an identity document, for example, a passport, and write an application that will be registered in the mobile banking system. After that, the connection will take place within three working days.

Connection using a terminal in an

ATM When activating the Mobile Bank service, it is not necessary to visit the Sberbank office and idle in the queue. You can use the services of the nearest ATM or terminal. It is necessary to have a bank card with you and know the meaning of its pin code.

How to install a mobile bank on the phone through an ATM:

1. To access the features of this service, you need to insert a bank card into a special opening of the ATM or terminal, enter the pin code.
2. Then select "Mobile Bank" in the main menu. This operation takes you to the on-screen menu, whose services are connected to the SMS-banking system.
3. Here we select "Connect the main card", then you need to decide on the choice and give preference to the Full or Economy option.
4. After sending a request within three business days this option will be activated.

Important! The advantage of this method lies in the fact that there is no need to visit the Sberbank office and fill out various papers. Such an operation takes place quite quickly, at any time of the day. In this case, you do not necessarily have to be in the online banking system of Sberbank and be a customer of the Sberbank Online service.

Connection via telephone

To connect the Sberbank Mobile Bank via a telephone device, you must contact the support operator directly. For such an operation it is necessary to prepare the following documents:

• passport;Details of bank plastic card.

Then dial the operator of the support service by dialing from the mobile phone number 8 800 200 3747.

Important! If the result is negative, you can use the hotline phone and dial the number 8 800 555 5550.

The operator who contacts you will ask for some data - a passport registration, full initials, bank card number, your secret code and your phone number.

Important! It should be noted that this method is suitable only for those customers who indicated their phone number when completing the form at the time of receiving a bank card. The number on which the "Mobile Bank" service will be connected must be in the Sberbank database.

Connecting via phone by SMS

How to install a mobile bank on your phone via SMS?Before the widespread use of Internet banking services, it was possible to connect the Mobile Bank in the SMS messaging mode. For this it was necessary to register and apply in a special service department of Sberbank.

With the advent of the Internet, there are now much more secure and productive methods for connecting the Mobile Bank. Therefore, the activation operation on SMS messages was suspended.

Currently, SMS allows you to switch from one tariff package to another. To switch to the Economy package, send the corresponding command to the number 900:

• ECONOMY XXXX;
• TARIFF-XXXX;
• ECONOMY PACKAGE XXXX;
• EKONOMNIY PAKET XXXX;
• ECONOM XXXX;
• ECONOMIC TARIFFS XXXX.

To switch to the Full package from the Economy Tariff, you need to send the appropriate command:

• FULL XXXX;
• TARIFF + ХХХХ;
• FULL PACKAGE XXXX;
• POLNIY PAKET ХХХХ;
• UPGRADE ХХХХ;
• APGREYD ХХХХ.

Important! XXXX in SMS messages indicate the last 4 digits of your bank card number.

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How do I know if the service is connected?

To use the service "Mobile Bank", you need to know whether this option is enabled or not. After applying any of the previously discussed method of connecting the service, you will receive an SMS message about 900 from your number, which is linked to a bank card, approximately as follows: "Mobile bank. Registration was successful. "

If there is no SMS alert, there is no need to worry, because there are cases associated with the delay in delivery. In this case, you can check the functioning of the Mobile Bank, requesting any information. So for example, by sending a request with the SMS message "BALANCE" and indicating the last 4 digits of the bank card, you can find out the balance of funds on your account. The received answer testifies to the successful functioning of this service.

Important! If there is no SMS, you should contact the branch of the bank where this option was activated, or use the hotline phone.

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How to connect Sberbank Mobile Bank to another number?

How to install a mobile bank on another phone? You can connect this service to a different phone number. This situation occurs when you need to manage SMS-service from several phone numbers.

To connect the Mobile Bank to another phone while saving the old number, you need to go to the Sberbank office to write the application on the provided form and make a note in the item "Please register the next mobile phone number. ..".

The application is processed within three business days.

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Connection when changing the

number Sometimes there are situations when it is necessary to replace the phone number that is associated with the service. This option is justified when:

• there was a loss of a SIM card or phone;
• , the number is changed or the old number is not used.

Important! For security, you must disable the old phone number, because after some time the operator unused number "gives" to other users. If the Mobile Bank is not disconnected, the new owner will receive SMS messages about your banking operations.

Replacement of phone number is made in the branch of Sberbank. One application for the disconnection of the old phone number from the service department is completed, and the second one - connects the new number.

Important! If you lose your phone or SIM card, you urgently need to use the hotline to block the number to avoid unauthorized access to your bank accounts.

The application for changing the phone number, which is linked to the service, is carried out within three working days.

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Commands for requests and SMS-calls

Before you start working with Mobile Bank, you need to study the instruction showing various SMS-messages and ussd-commands, which are necessary for queries or conducting relevant operations.

Consider the most common variants of SMS messages:

• Balance, make a space, 4 digits of a bank card. If there is such a request, you can find out the balance of funds on the card account.

Important! Each team has several options, in addition, you can write a query in English.

• History, make a space, 4 digits of a bank card. Such a request corresponds to receiving information about the last transactions with the card.
• Lock, make a space, 4 bank card symbols, a figure with a reason. If there is such a request, it is possible to block the card. Reasons and their notation in figures:
  1. loss - 0;
  2. theft - 1;
  3. card remained in the ATM - 2;
  4. is another reason - 3.
• BLOCKING SERVICE - this request allows you to suspend the operation of the Mobile Bank.
• UNLOCKING THE SERVICE, make a space, 4 digits of a bank card. This request activates the service that was previously disabled.
• Help - requests all cards that have the activated Mobile Bank service.
• Amount in national currency. Transfer to the account of your phone number the specified value.
• Payment, telephone number, amount value. The ability to quickly replenish the phone number from your card account.
• Translation, telephone number, value of the amount. The funds of the customer's account will be credited to the account of the specified phone card.

Having the requisites, alphabetic and numeric code in a similar order by SMS messages, you can pay for the services of the relevant organizations. In addition, it is possible to set up automatic payments to pay for utilities, to replenish the phone number when you reduce the balance on the account to a certain amount, pay a monthly loan, etc. With all the functionality, you will be able to understand and evaluate its benefits after installing the Mobile Bank, - how to do it, we already told you.